Archive for the 'Social Media' Category
5 Tips for Turning Returning Customers into Lifetime Customers
• May 17, 2011 • Leave a CommentPosted in Business Growth/Strategy, Customer Experience/Relationships, Marketing/Branding, New Product/Service Development, Social Media
Tags: business development, CRM, customer, customer experience, customer loyalty, customer relationship, customer satisfaction, Customer service, Innovation, new products/services, product development
Put Social Media In Its Place
• March 23, 2011 • 2 CommentsPosted in Business Growth/Strategy, Competition, Customer Experience/Relationships, Marketing/Branding, Social Media
Tags: Brand, CRM, Market messaging, Marketing, Marketing communications, social media, Strategic Direction, Strategy
Audience vs. Community
• February 10, 2011 • 1 CommentPosted in Business Growth/Strategy, Customer Experience/Relationships, Leadership/Management, Marketing/Branding, Social Media
Tags: Advertising, Brand, business development, customer, customer relationship, Market messaging, Marketing, Marketing communications, social media
